YecoAI

AI Transparency

Executive summary

YecoAI complies with Regulation (EU) 2024/1689 (EU AI Act). Systems are designed with human oversight, explainability, and fundamental-rights protection. This page covers classification, transparency, oversight, individual rights, risk management, documentation, and governance. Key deadlines: prohibition rules Feb 2025; GPAI obligations Aug 2025; high-risk obligations Aug 2026–Aug 2027 as applicable.

Classification

DeskNexo — AI Support Agent. Risk class: Limited Risk (Art. 50). Automates WHMCS support tickets via AI analysis and response generation. Interacts with users and generates content. Transparency obligations applied; human oversight implemented.

Other AI projects: research and development (including Anti-Loop Layer and related tooling). Upon deployment, each undergoes risk assessment and classification. The Yeco LLM Series models (Yeco-PII, Ender-1, Yeco Flash Mini-IT) are foundational models made available to our own products; deployment-specific classifications are published as systems reach production.

Emotion recognition & biometrics: YecoAI does not currently deploy emotion recognition or biometric categorization systems. If that changes, users will be informed at interaction per Art. 50(1)(c).

Transparency obligations (Article 50)

Users are explicitly informed when interacting with an AI system. DeskNexo notice shown at the start of each AI-generated response: "This response was generated by an AI assistant. Reviewed by human staff."

  • Robot emoji or "AI" label
  • Notice before/during the interaction
  • Clear statement you are speaking with AI, not a human
  • Option to request human intervention

AI-generated content marking: text carries metadata markers and visible disclaimers; email signatures indicate AI assistance when applicable. Images carry IPTC/XMP synthetic-origin metadata and watermarks where feasible. Video and audio include disclosure at start; visible watermarks for deepfakes/synthetic media. AI text without human editorial review on matters of public interest is clearly labeled synthetic.

What is NOT marked as AI: human-authored company content, manually written documentation, and non-AI product UI do not require Art. 50 AI labels.

Human oversight

  • Human operators can override AI decisions via control interfaces
  • Users may request human review ("Request Human Agent" where available, or by contacting support)
  • Automatic escalation when confidence is low, policy flags trigger, or the user requests a human

Rights of individuals

Right to know you are interacting with AI; right to human intervention/review; right to explanation of significant AI-assisted decisions where applicable; GDPR rights for personal data processed by AI systems. Exercise: [email protected] — Subject: "AI Transparency - Rights Request" (response within 30 days).

Risk management, documentation, conformity

Risk management covers design, deployment, monitoring, and incident handling. Technical documentation per Art. 11 (system design, performance, risk assessment, data governance) is available to competent authorities and, where applicable, to users: [email protected] — Subject: "AI Act - Technical Documentation". Conformity assessments are carried out for any system that may qualify as high-risk.

Governance

Accountable entity: YecoAI di Marco Nasi (VAT 04219920040). Continuous regulatory monitoring; staff training on AI Act, ethics, and compliance procedures.

Contact

[email protected] — Subject: "AI Act - [Your Topic]" or "AI Transparency - [Your Topic]". Legal representative: YecoAI di Marco Nasi · VAT 04219920040. Complaint authority (Italy): Garante — www.garanteprivacy.it